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By having a social media presence, businesses can monitor these channels and respond to customer messages promptly, which can improve customer satisfaction and loyalty. If you actively use social media, your business will thrive. For example, to develop your TikTok account, you can get auto...

Yes, social media can definitely serve as a customer care option. In fact, many businesses today are using social media as a customer service tool because it allows them to engage with customers in real time and provide quick and personalized support.