Difficulty in finding responsible gambling tools on the website or app?

[ProGambler]

If users are having trouble locating responsible gambling resources on a website or app, this may be a sign that the platform could make these elements more visible and more easily accessible. Casinos can take the following actions to make resources for responsible gaming more accessible:

Placement: Make sure that the tools and information for responsible gambling are prominently displayed on the website or app. This can take the form of a special area in the top navigation menu or a button that is plainly visible on the home page. Making it simple for consumers to locate and use these tools is the objective.

Clear Descriptions: Give concise explanations and descriptions of the tools for responsible gambling that are accessible. Explain each tool's function and how it can assist players in maintaining control.

 

[CR7]

Language: Ensure that the language used to explain responsible gambling tools and resources is simple and easy to comprehend for all types of users, including those who may not have any prior knowledge of responsible gambling practices.

Accessibility: Make sure that the website or app is accessible for users with disabilities. This means ensuring that the responsible gambling tools can be accessed through alternative means, such as via audio or video.

Education: Provide educational materials on responsible gambling to support users in making informed choices. This can include information such as self-assessment quizzes, responsible gambling guides, and links to independent organizations that can provide further intervention or support.

In addition to these measures, it is important for casinos to regularly evaluate the effectiveness of their responsible gambling tools to ensure that they are meeting the needs of users. This can be achieved by conducting user testing, surveys, and other forms of feedback gathering. By adopting these measures, casinos can demonstrate their commitment to promoting responsible gambling practices and support their users' wellbeing.

 

[saoussen5765]

@Degov the casino owner sometimes puts responsible gambling in footer link and not in the navbar or in announcement, then this is because he wants players gamble all time and doesn't like a player to auto exclude himself just for the eyes of authorities he implements auto exclude.