Dutch Self-Exclusion Service once again Operational after Resolving Fault

[Hannman]

The Netherlands’ self-exclusion service is back online after a technical glitch prevented Dutch gamblers from registering.

Centraal Register Uitsluiting Kansspelen,’ or CRUKS for short, is an online service that under normal circumstances permits Dutch citizens to take a break from gambling.
Regardless, no one was able to register earlier this week due to a technical mishap. Gamblers were also unable to consult their registration or make any changes. But after a brief, unscheduled hiatus, CRUKS is back online.

The Netherlands’ gambling regulator, Kansspelautoriteit (KSA), has confirmed that players can once again register, and attributed the error to DigiD: a digital identification system used by Dutch citizens.
“Due to a malfunction with DigiD it was temporarily not possible to register in CRUKS, to consult your registration or to change your registration,” the KSA stated.

However, operators were able to check players’ registration status. The KSA added: “Gaming providers were able to carry out CRUKS checks. The fault has now been resolved. Registering in CRUKS is possible again.”

 

[CR7]

It's great to hear that the Netherlands' self-exclusion service, CRUKS, is back online after experiencing technical difficulties. CRUKS is an important tool that allows Dutch citizens to voluntarily exclude themselves from gambling activities. The temporary glitch prevented individuals from registering, accessing their registration information, or making any changes.

The Dutch gambling regulator, Kansspelautoriteit (KSA), stated that the issue was caused by a malfunction with the DigiD digital identification system, which is used by Dutch citizens. This malfunction temporarily disrupted the functionality of CRUKS. However, gaming operators were still able to verify players' registration status during this period.

Fortunately, the problem has now been resolved, and individuals can once again register with CRUKS. It's commendable that the KSA promptly addressed the issue and restored the service. Encouraging responsible gambling practices is crucial, and services like CRUKS play a vital role in helping individuals manage their gambling habits.

By providing a tool for self-exclusion, the Netherlands is prioritizing the well-being of its citizens and ensuring that they have the necessary support to make informed decisions about their gambling activities. It's important for individuals to take advantage of such services if they feel the need to step back from gambling, and for operators to continue their cooperation in checking players' registration status to maintain a safe and responsible gambling environment.