The cancellation of such a highly-anticipated series of events naturally left a bitter taste among the PokerStars community, and affected players swarmed the operator’s official Twitter account. Despite PokerStars promising a quick resolution to the incident and a possible new event after the situation settles down, many users felt cheated.
A significant number of commenters expressed their intentions to migrate to a competing service. More yet crowded the platform regarding the refunds and shared their negative experiences with the platform. The situation is quickly threatening to become a PR disaster for PokerStars, and the company is currently in damage-control mode. The operator will have to work hard to earn player trust back, and with competition on the rise, things could start going downhill for the poker giant
A significant number of commenters expressed their intentions to migrate to a competing service. More yet crowded the platform regarding the refunds and shared their negative experiences with the platform. The situation is quickly threatening to become a PR disaster for PokerStars, and the company is currently in damage-control mode. The operator will have to work hard to earn player trust back, and with competition on the rise, things could start going downhill for the poker giant