Merkur Slots UK fined £95,450 by Gambling Commission for corporate social responsibility failures

Following an investigation into social responsibility violations at one of its adult gaming facilities, the Gambling Commission fined Merkur Slots UK £95,450.

The fine is related to how the business handled a customer who lost £1,981 at its Stockport location between November 1 and November 3, 2023.

Despite lengthy gambling sessions on two occasions, Merkur Slots did not communicate with the customer, according to the investigation.

 

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Merkur Slots UK was fined £95,450 by the Gambling Commission after an investigation into social responsibility violations at its Stockport location. The fine stems from the company's failure to engage with a customer who lost £1,981 during two lengthy gambling sessions between November 1 and 3, 2023. Despite the customer's extended play, Merkur Slots did not make any communication or take steps to address potential problem gambling behavior, violating social responsibility guidelines.