Players are dissatisfied with the lack of clarity or transparency in the benefits and requirements of VIP programs.

It's critical that the casino address player complaints about the lack of openness or clarity regarding the rewards and conditions of VIP programmes. The following actions can be made to increase openness and improve the playing experience:

Clear and Detailed Programme Information: The casino should give players clear and comprehensive information about their VIP programme, including the perks, prerequisites, and how to become a VIP member. This data must to be easily accessible on the casino's website or in a specific area.

Explicit Qualification Criteria: Clearly state the requirements and benchmarks for achieving VIP rank. This may involve elements like deposit sums, wagering volume, comp points, or a mix of several criteria. Avoid specifications that are unclear or confusing

 

[swift]

lack of clarity and others are important consideration in casino platform , that's why some gamblers needs to understand the programme and process before anything else ,based on my personal observation about the platform I think