Players should be concerned if they believe the casino is not doing enough to encourage safe gambling. Here are some ideas for handling this situation:
Give the casino feedback: Contact the casino's customer service department or make advantage of their feedback options to voice your displeasure with the lack of attention being paid to safe gaming habits. Your expectations for responsible gambling measures, such as details on how to set limits, alternatives for self-exclusion, or links to organisations for help with problem gambling, should be made clear.
Verify if there are already any elements of responsible gambling: Check the casino's website and software to check if it already has options for responsible gaming.
Give the casino feedback: Contact the casino's customer service department or make advantage of their feedback options to voice your displeasure with the lack of attention being paid to safe gaming habits. Your expectations for responsible gambling measures, such as details on how to set limits, alternatives for self-exclusion, or links to organisations for help with problem gambling, should be made clear.
Verify if there are already any elements of responsible gambling: Check the casino's website and software to check if it already has options for responsible gaming.