Under new laws, locations in New South Wales with more than 20 poker machines must employ responsible gambling officers.

New rules in New South Wales mandate that venues with over 20 poker machines must have a designated gambling officer starting July.

These Responsible Gambling Officers will identify and assist patrons showing concerning gambling behavior. Larger venues with 100+ machines will need more officers.

The changes aim to support the 1 in 3 regular gamblers at risk, gradually implementing them starting July 1 under the Gaming Machines Regulation 2019 legislation
 
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