Videoslots Receives Hefty Fine in the UK for Customer Protection and AML Failings

The online casino operator received a harsher penalty as previous violations compounded the newly discovered regulatory breaches.

Social responsibility failures and AML violations motivated the UK Gambling Commission (UKGC) to issue Videoslots a substantial £2 million ($2.53 million) fine. The penalty reflects Videoslots’ repeated misconduct and the AML’s commitment to enforcing stringent regulations and upholding responsible gambling practices. The operator acknowledged its shortcomings, vowing to implement urgent updates and bring its player protection mechanisms to the industry standard.

The Operator Ignored Repeated Warnings
According to the UKGC’s investigation, Videoslots failed in several vital areas. Between November 2021 and January 2022, a customer lost nearly half of his deposited £112,225. Signs like long gambling streaks continuing into the early hours and losses exceeding safe thresholds should have triggered several fail safes, but the operator let such behavior continue for months.
 
It is too much for this Videoslots. What happen?. After being found of breaching anti money laundering act and fined accordingly, it was found to have breached another social responsibility act. Why would a casino gambling platform failed to uphold a responsible gambling in its platform?. No wonder someone raised a question that is it possible to file a complaint against a casino that failed to uphold responsible gambling request.
 
Back
Top