M
Mike_25
Guest
Keep your cool when a player starts causing a scene. Don’t get aggressive back or seem intimidated yourself. Calm, clear voice lays out how that behavior’s unacceptable and ends now. No personal attacks - just facts on inappropriate conduct with consequences if it doesn’t change pronto.
Timeout called if emotions rise too high for rational discussion. Once cooled off, talking through the underlying triggers prevents repeat offenses. Need for anger management, mediation or counseling gets evaluated based on issues. Safety of all comes before any single player’s good time.
Aggression crosses the line, consequences hit hard though aimed at mandating change, not punishment. Loss of privileges, removal from the table, even 86’ing from the premises altogether depend on threats posed. Wait too long, your authority’s weakened, so action gets taken fast.
Violence or threats thereof mean immediate 911 call. No way any dispute here threatened lives. Law enforcement handles that dangerous territory; my role’s ensuring it never arose to begin with through consistent, fair rules and swift, escalating consequences when needed.
Policies get reviewed after the fact with all present to reaffirm standards and prevent misunderstandings breeding further unrest. Additional staff, supervisors or security called on as warranted for complex conflicts or management of unsafe behavior. Never hesitate using resources needed to properly resolve issues without risk.
Approach calms tensions through composure while also establishing clear limits and mandating change as aggressively as any threat poses without hesitation; thus resolving underlying conflicts ideally through understanding if realistically possible. Communication and policy aim to prevent aggression building in the first place through leadership promoting shared purpose over personal offense, while consequences stand ready to curb dangerous conduct instantly if it emerges nonetheless with no tolerance for endangerment of guests or employees for any dispute, cost or frustration. Authority, safety, experience as intended - in that order. As in all matters, approach and expedience aligned.
Timeout called if emotions rise too high for rational discussion. Once cooled off, talking through the underlying triggers prevents repeat offenses. Need for anger management, mediation or counseling gets evaluated based on issues. Safety of all comes before any single player’s good time.
Aggression crosses the line, consequences hit hard though aimed at mandating change, not punishment. Loss of privileges, removal from the table, even 86’ing from the premises altogether depend on threats posed. Wait too long, your authority’s weakened, so action gets taken fast.
Violence or threats thereof mean immediate 911 call. No way any dispute here threatened lives. Law enforcement handles that dangerous territory; my role’s ensuring it never arose to begin with through consistent, fair rules and swift, escalating consequences when needed.
Policies get reviewed after the fact with all present to reaffirm standards and prevent misunderstandings breeding further unrest. Additional staff, supervisors or security called on as warranted for complex conflicts or management of unsafe behavior. Never hesitate using resources needed to properly resolve issues without risk.
Approach calms tensions through composure while also establishing clear limits and mandating change as aggressively as any threat poses without hesitation; thus resolving underlying conflicts ideally through understanding if realistically possible. Communication and policy aim to prevent aggression building in the first place through leadership promoting shared purpose over personal offense, while consequences stand ready to curb dangerous conduct instantly if it emerges nonetheless with no tolerance for endangerment of guests or employees for any dispute, cost or frustration. Authority, safety, experience as intended - in that order. As in all matters, approach and expedience aligned.