To ensure smooth transitions to new technologies, casinos can take several key steps, starting with comprehensive planning and stakeholder engagement. Initially, they should conduct a thorough needs assessment to determine which technologies align best with their strategic goals. Involving staff and customers in the planning process fosters buy-in and facilitates a better understanding of user needs and potential challenges. Next, implementing a phased rollout allows for pilot testing, enabling the casino to refine and address any issues before full-scale deployment.