This is an issue which many casino players usually experience especially when you have a promo code which you need to enter to get a bonus from the casino website but you are unable to claim the promo code bonus as it is giving you some error messages there are some issues that might have resulted in the code not working for you.
The only reasons why the code may not work for you is either your country is restricted from claiming the promo code or you have already claimed that promo code before if you are still experiencing the same issue you can contact the customer support to check out what's wrong and help you fix it.
The only reasons why the code may not work for you is either your country is restricted from claiming the promo code or you have already claimed that promo code before if you are still experiencing the same issue you can contact the customer support to check out what's wrong and help you fix it.