Casino Guru's complaint resolution center marks fifth anniversary

The Complaint Resolution Center at Casino Guru recently commemorated five years of effectively resolving player disputes in the online gambling sector.

With over 12,000 complaints resolved and over $33 million recovered for players worldwide since its August 2019 launch, the Center has made a name for itself as an independent platform for player grievances. This corresponds to a recovery of $18,072 on average per day.

Recent years have seen especially significant growth, with complaint volumes more than doubling in the last two years and continuously surpassing 1,000 submissions per month for the last 14 months.

 

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The Complaint Resolution Center at Casino Guru recently celebrated five successful years of addressing player disputes in the online gambling industry. Since its launch in August 2019, the Center has resolved over 12,000 complaints, recovering more than $33 million for players globally, which averages out to about $18,072 per day. The platform has gained recognition as an independent resource for player grievances. Notably, the last two years have witnessed remarkable growth, with complaint submissions more than doubling and consistently exceeding 1,000 per month for the past 14 months, highlighting its vital role in player advocacy.