Do you think technologies could have any negative effect on a casino complaint system ?

I think One of the biggest issues with automated complaint systems is the lack of human touch. Customers might feel that their complaints are not being taken seriously or treated with empathy, which can lead to a negative experience , also Since casinos use different types of software and technologies to power their complaint systems, technical glitches can occur, leading to delays or missed complaints




Do you think technologies could have any negative effect on a casino complaint system ?

 

[Way1]

In my own observation , technology would obviously have a positive impact on casino affairs ,the type of technology been used would help the casino develop better and others ,so usage of technology is important

 

[Ayeronny]

The use of technology in complaint systems often involves collecting personal data from players. If these systems are not secure, there is a risk of data breaches, which can compromise players' sensitive information and lead to a loss of trust in the casino.