Which one should I adopt more in contacting my casino users , phone number or email address?

[swift]

I believe that most times there could be some kind of problem and the casino sites or platform ,and I believe that the casino company or site might really want to reach out to the users of the platform in that certain order too .

Which method should I actually adopt in contacting the casino users more , would you actually recommend the phone number or email adress ,I would love to know

 

[Julio88]

I believe that most times there could be some kind of problem and the casino sites or platform ,and I believe that the casino company or site might really want to reach out to the users of the platform in that certain order too .

Which method should I actually adopt in contacting the casino users more , would you actually recommend the phone number or email adress ,I would love to know

The email address is a much more formal way of sharing correspondence with your members and is less on a personal level than sending the update via the mobile phone. To be frank, personally, I would not be against either option

 

[swift]

Yes the email adress is actually one great medium to actually share useful information and updates , I believe that its actually what many casino sites are using it's the popular medium if sharing updates

 

[Julio88]

Yes the email adress is actually one great medium to actually share useful information and updates , I believe that its actually what many casino sites are using it's the popular medium if sharing updates

You are on point. The casino sites tend to use email addresses for correspondence so that they can get their message across without trying to potentially invade your privacy via the use of a text message

 

[swift]

It's really the popular messaging ways , I think I have hardly seen any casino platform using other methods , than not using the text messages to actually message and contact , it's really the best way and medium they contact the person

 

[Julio88]

It's really the popular messaging ways , I think I have hardly seen any casino platform using other methods , than not using the text messages to actually message and contact , it's really the best way and medium they contact the person

This is actually the case, to be quire frank. Text messages do give the casino platforms an opportunity to personalize their correspondence to customers, bit it is expedient for them to give out important updates

 

[swift]

This is actually the case, to be quire frank. Text messages do give the casino platforms an opportunity to personalize their correspondence to customers, bit it is expedient for them to give out important updates

If a casino site stop updating , there would be fear in the customers or users mind to keep investing ,they would be more afraid and would actually think the casino site have majorly turned into a big scam

 

[Julio88]

If a casino site stop updating , there would be fear in the customers or users mind to keep investing ,they would be more afraid and would actually think the casino site have majorly turned into a big scam

That much is true. Online casinos should definitely make sure to provide updates and correspondence for their customers to let them know of what is happening in regard to the platform among other issues

 

[swift]

That much is true. Online casinos should definitely make sure to provide updates and correspondence for their customers to let them know of what is happening in regard to the platform among other issues

Yeah I believe it's so important got online casinos to know the importance of this , I believe that providing updates and others to their customers would really make them know the path and want to take when gambling

 

[Julio88]

Yeah I believe it's so important got online casinos to know the importance of this , I believe that providing updates and others to their customers would really make them know the path and want to take when gambling

The messages sent should be simple and straight to the point so that the customer would easily understand what the message is looking to convey. This should be done so that the customer would not be confused

 

[swift]

The messages sent should be simple and straight to the point so that the customer would easily understand what the message is looking to convey. This should be done so that the customer would not be confused

yeah it should actually be simple and accurate ,also I think it should be on the general language and not the language that the customer might actually not even understand or see what is actually been shown

 

[Julio88]

This

yeah it should actually be simple and accurate ,also I think it should be on the general language and not the language that the customer might actually not even understand or see what is actually been shown

This is absolutely correct. The messages should definitely be in a language that is undeniably understood by the customer so that they will grasp the updates being relayed to them. There should be no confusion

 

[swift]

Exactly it should actually be in an understandable language ,in that way it would be more easier and better , the customers actually takes notes of this ,they actually want what would sometimes go in their way

 

[Julio88]

Exactly it should actually be in an understandable language ,in that way it would be more easier and better , the customers actually takes notes of this ,they actually want what would sometimes go in their way

You are bang on with your assertion. Updating people in a language that they are conversant in enables them to properly understand the message that is being put across. This also maintains their trust in the online casino

 

[swift]

You are bang on with your assertion. Updating people in a language that they are conversant in enables them to properly understand the message that is being put across. This also maintains their trust in the online casino

Yeah they would be able to understand and maintain their trust ,I actually don't even think they would be so interested leaving the platform ,when they actually see the way things are been run and others

 

[Julio88]

This is quite true. Customers will definitely be satisfied when they see the casino website updating them on various improvements made throughout the website. It helps to make sure that their belief is not misplaced

Yeah they would be able to understand and maintain their trust ,I actually don't even think they would be so interested leaving the platform ,when they actually see the way things are been run and others

 

[swift]

Yeah they would love that ,I think there is no customer that I have seen that won't be happy that it's casino site is actually updating them , because it atleast shows that the casino sites is still very much active

This is quite true. Customers will definitely be satisfied when they see the casino website updating them on various improvements made throughout the website. It helps to make sure that their belief is not misplaced

 

[Julio88]

Yeah they would love that ,I think there is no customer that I have seen that won't be happy that it's casino site is actually updating them , because it atleast shows that the casino sites is still very much active

If anything, customers tend to get annoyed when the posts and correspondence becomes incessant on the part of the casino website. However, they are not against updates as a concept

 

[swift]

Exactly many customers are really not against updates as a concept , like many actually love the fact that they are been sent updates and others ,it would actually keep them updated ,when it comes to the gambling in the platform

 

[Julio88]

Exactly many customers are really not against updates as a concept , like many actually love the fact that they are been sent updates and others ,it would actually keep them updated ,when it comes to the gambling in the platform

Your sentiments are the utter truth. Customers prefer to be notified on the developments of the online casino, but when it gets too incessant, it can become a pain in the neck and then members can proceed to have negative feelings