Which one should I adopt more in contacting my casino users , phone number or email address?

[swift]

I believe that most times there could be some kind of problem and the casino sites or platform ,and I believe that the casino company or site might really want to reach out to the users of the platform in that certain order too .

Which method should I actually adopt in contacting the casino users more , would you actually recommend the phone number or email adress ,I would love to know

 

[Hannman]

I don't think that shoyld be something you should just be deliberating on now, you should have allow your customers to choose for themselves the best place they would have like to be receiving new update when they are registering

 

[RobinGill]

Phone numbers provide direct and immediate communication, which can be beneficial for urgent matters or personalized support. However, some users might prefer not to share their phone numbers due to privacy concerns.
Email addresses offer a written record of communication and can be used for newsletters and promotions. They also respect user privacy.
Consider offering both options and let users choose their preferred method. You can use a phone number generator to provide temporary phone numbers for privacy-conscious users. This way, you cater to various preferences and ensure effective communication.