Online casinos and sportsbooks have an opportunity to improve the user experience and much more with the latest AI technology, but it must be done safely and for the benefit of the player, says Oleg Smolerov, CPO at ZingBrain AIOleg Smolerov, CPO at Zingbrain
Artificial intelligence (AI) technology has well and truly arrived in the public consciousness over the last few months, with tools such as ChatGPT, DALL·E 2 and Midjourney delighting millions of users worldwide.
At the same time, AI’s first mass-market moment has been greeted with both excitement and concern, as businesspeople, politicians and other stakeholders get a first glimpse of how it might transform industries.
Those of us working in the online gaming space should be paying attention. While AI is still considered by some as frontier technology, I’d argue there are already many practical ways in which it can exponentially improve the user experience online casino and sportsbook operators are offering.
Artificial intelligence (AI) technology has well and truly arrived in the public consciousness over the last few months, with tools such as ChatGPT, DALL·E 2 and Midjourney delighting millions of users worldwide.
At the same time, AI’s first mass-market moment has been greeted with both excitement and concern, as businesspeople, politicians and other stakeholders get a first glimpse of how it might transform industries.
Those of us working in the online gaming space should be paying attention. While AI is still considered by some as frontier technology, I’d argue there are already many practical ways in which it can exponentially improve the user experience online casino and sportsbook operators are offering.