Gambling helpline received record number of calls in 2023 to address gambling issues

The latest figures released today indicate a notable surge in individuals seeking assistance for gambling-related issues through the national helpline last year.

In 2023, approximately 52,370 individuals reached out to the National Gambling Helpline, marking a 24% increase when compared to the figures from 2022.
During the festive period in December, the helpline experienced a significant uptick in calls, showing a 39% increase compared to the previous year.

Advisors from the helpline reported an influx of calls from individuals expressing difficulties watching television with their families due to the high volume of gambling advertisements. In response to the heightened demand, GamCare, the organization operating the helpline, introduced a WhatsApp service, which has been utilized by thousands.
 
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