According to a recent assessment by the travel website Planetware.com, Las Vegas did not rank among the Top 10 US cities with the worst hotel service. It was ranked 11th-worst. That is not a victory worth celebrating in a city where the service sector dominates. In Las Vegas, the hospitality and leisure industry employed more than 292K workers as of February 2020. In order to create its list, Planetware claimed to have examined 7.8 million TripAdvisor reviews for 9K hotels in 95 US cities and examined the justifications for 800K negative ratings.